What are the return costs?

Returns are free for mainland France 🇫🇷

Great news for returns from Belgium to Belgium 🇧🇪
Returns are now free for our Belgian customers who wish to make a return on one or more part(s) from Belgium.

However, returns remain the responsibility of the buyer for any order delivered outside mainland France and for returns from France to Belgium. Unfortunately we are still too small to offer returns from International but we are working hard to remedy this.

For returns from countries outside the European Union, customs fees on returned parts may be applied based on their market value at the time of receipt at the workshop or at the seller's premises. In this case, Imparfaite will contact you to pay these costs. In the absence of a response or in the event of refusal on your part, the package will be returned to the sender.