Do I have to pay customs fees?

Orders placed outside the European Union are generally subject to customs fees, or import fees and taxes.

How much are the customs fees for my order?

To find out the exact amount of these customs fees before purchasing, we suggest you contact the customs authorities in your country. These customs fees correspond to a percentage of the value of the imported goods.

Once your order has arrived in its destination territory, the independent customs authorities of your country may contact you to request payment of these customs fees. In this case, you are responsible for paying these costs.

What happens if customs fees are not paid?

The package will be returned to its sender. Once received by the sender, our customer service will contact you and, with your agreement, will reimburse your order. 

The shipping costs however will not be refund in this case.